This as-told-to essay is based on a conversation with Dominique Anderson, a former resolution coordinator in North Carolina who fielded support calls from Walmart Spark drivers.
I worked at what they call "Tier 2" for Spark support.
There were a few reasons why Spark drivers would call our support line.
Some people would also call in about the Spark drivers using multiple accounts.
AdvertisementA Walmart spokesperson told BI: "Our driver support agents are invaluable, and they provide tremendous support to drivers on the Spark Driver platform.
Persons:
Dominique Anderson, It's, I've
Organizations:
Service, Walmart, Business
Locations:
North Carolina, Virginia